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You can review the PDF of my chronological resume by clicking the attachment at the bottom of the page.
I have also included a list below that shows examples of how I have faced challenges and created outstanding results.
- Hired by a start-up and an established utility division that required a technical writing department be created. Formed two new departments by developing templates, internal standards guides, and obtaining cross-departmental buy-in for the new processes. Result: Documentation provided written records for new medical software and governmental regulation compliance.
- Medical software company required that hard copy documentation be moved to online help system. Created an outline using previously written documentation to provide a framework and show where documentation needed to be modified or created. Result: Users could access the help information from within the software. Turn-around time on documentation revisions were reduced since whole documents no longer needed to be written in Word.
- A large publicly held utility company was undergoing Sarbanes-Oxley compliance and required project binders to be created. Designed and implemented a formal and more efficient process for compliance binders so IT could obtain permission from business owners to add enhancements to key financial applications. Result: Streamlining the binder process with appropriate documentation (test plans, user requirements documents, user guides, data modeling diagrams, etc.) allowed the developers to handle issues and managers to return to leadership roles with minimal interruption.
- Project management team needed a quick and easy way to access project documents. Managed SharePoint project management sites for utility software applications. Result: Having all relevant project information on a specific project site, set up with alerts and contact information allowed the team members to access information efficiently.
- After a corporate merger, standardizing of documentation was required for the dealership software division. Selected, revised and implemented company standard templates and branded each for the dealership product line; met with representatives from key areas to obtain source matter expert buy-in. Result: Help desk reported that documentation layout made troubleshooting with clients easier.
Click the Attachment below to review the PDF version of my chronological resume.
 PDF version | [Stephanie Whitlow Resume] | 233 Kb |
